Stannah
Portsmouth
Full Time
Permanent
Stannah, a trusted name in lift and escalator solution, is seeking a Technical Escalator Manager to lead national efforts in improving first-time fix rates and reducing repeat call incidents across a major client portfolio. This role is to cover the South of England.
As the Technical Escalator Manager, you will play a key role in developing a strategic improvement plan that enhances the technical knowledge and skills of both engineers and field management.
By fostering a culture of technical excellence, you will ensure that product-specific support documentation and maintenance methodologies are developed and embedded across the team.
This role involves regular collaboration with engineers, field managers, and suppliers to identify issues, deliver training programs, and implement process improvements to optimise asset reliability and customer satisfaction.
This position requires an experienced professional from the escalator industry, capable of driving technical improvements and ensuring operational excellence across the national portfolio.
Travelling and occasional overnight stays will be required as part of this role.
Key Responsibilities:
Reporting to the Infrastructure Operations Manager, the Technical Escalator Manager will be responsible for:
Skills and Experience:
If you're an experienced professional looking for a Technical Escalator Manager role or a Lift and Escalator Manager position, click the "Apply Now" button to send your CV.
Company Information:
Stannah is a family-owned manufacturing and engineering company. Our products move people and goods in and around homes and buildings. We make life easier for people. We do this by improving access for greater convenience and independence.
Joseph Stannah founded the business in 1867. A lot has happened since then and today Stannah is a global business. The family is in their fifth generation and plays a hands-on role in running the business. Most people know us for our stairlifts. Our range of products includes lifts, escalators, and homelifts. We also provide maintenance and repair services.
Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect.
Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community!
Benefits Include:
We reserve the right to close this vacancy early if we receive high numbers of applications for the role.
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Stannah
Portsmouth
Full Time
Permanent